Reliance High-Tech has had a great 2018/19 financial year with strong growth in orders, vigorous expansion of our team and exciting new product and service innovations.
Across the year, project orders were up by more than 25% – a big thank you to all our loyal customers, and to those we’ve started working with this year. We never forget that it is you who make everything we do possible.
In line with this growth and our commitment to business excellence and first-class customer happiness we have continued to invest in our team, with more than ten new starters joining in the last quarter alone.
As we look forward to 2019/20 we have many exciting plans to bring even more superior solutions, innovation, and value beyond security to all our customers and business partners. We have invested time in recent weeks in reviewing our company purpose, identifying several areas in which we will intensify our already laser-sharp focus over the coming months.
Everything we do boils down to one simple mission: to make the world a safer place, by protecting you, your people and your assets. We achieve this not only through our core security and lone worker solutions, but also more broadly, for example by investing in people and our community.
In 2019 we will be focusing in particular on three key areas.
Reliance has long been committed to apprenticeships and will be investing in several new apprentices during the coming year. People development has been hugely beneficial to us as a business, as we’ve recruited fresh, tech-savvy individuals, developing them into exceptionally competent members of the Reliance team.
As a professional business we feel a responsibility to help address the serious shortage of skilled engineers in the industry, while giving new people the opportunity to develop a great career. This continual development directly benefits our customers by enabling us to attract, grow and retain the best and most up to date professionals in the industry. Maintaining the highest skill levels is key to ensuring that we continue to deliver maximum value and the highest standards for all our customers.
Corporate Social Responsibility
A strong desire to contribute to society has always sat at the very heart of Reliance High-Tech’s approach to business, and we continue to work with several charities. Recently, for example, we supported the Worshipful Company of Security Professionals at an event to raise funds for the Security Benevolent Fund.
During the coming year we will be working with various good causes, including supporting the SSAFA armed forces charity in a number of areas and activities – every member of the Reliance team will be involved. Watch this space for news on this and other exciting ventures.
2018/19 has been a great year for new business, but we have never been a company to sit back and relax. Extending and honing our capabilities, deepening our engagement with existing customers and bringing our message to new ones are always key objectives for us.
That said, even during growth we will not compromise on service. Our customers are always at the core of everything we do. Measuring customer satisfaction is key, but we believe a close focus on real customer happiness is just as important.
As we grow, we are looking for motivated, capable individuals who would like to build a career with the UK’s leading independent Fire, Security and Lone Worker integrator. If that sounds like you, please get in contact!
Every year in our long history has been a landmark year. We plan to make 2019/20 the best yet as we work to make life more secure for our customers, and society at large.
Contact us on 0845 121 0802 or email us at email@example.com to find out more.